This support channel and respective Developer Portal are meant for the Real Estate Marketplaces. That includes:

If you are looking to integrate with other OLX Group APIs, click here.

Contact

If you need help with the integration of our Real Estate APIs we're here to help. Did you go through all our documentation and still have questions? Please let us know by sending us an e-mail to [email protected] or request a demo thought the same email.

Reporting issues

In order for us to provide you with the best support possible, there are a few tips and guidelines that you should follow.

This email will create a ticket in our ticket management tool, which you can register with (when creating the first ticket, if you wish), and track the status of all tickets created by you. See it here how to follow up any ticket/request you have created.

In order for us to provide you with the best support possible, there are a few tips and guidelines that you should follow:

1. We request that the ticket subject should come in the following format: "CRM Name | Reported Issue";
2. Create a new ticket whenever re-intervention occurs;
3. Location-related issues/questions in Imovirtual, just email [email protected];
4. Please create the tickets in English.

When reporting problems it's important to provide us all the information possible so that we can quickly get down to the root cause. Here are the basic elements we'll probably ask before debugging something:

• Provide us the transaction_id of the response, object_id or UUID. it might be enough;